Frequently asked questions...
What is an electrically assisted bicycle?
An electric bicycle works is almost exactly like a conventional bicycle with the addition of an electric motor to give you extra power when you pedal. Our electric bicycles come with three levels of assistance so you can choose how hard you want it to work. It rides just as well without the power if you're feeling like more of a challenge.
Do I have to pedal?
Our electric bicycles are pedal-assisted. That means the power comes in as the pedals are turned. This provides a very natural feel to the electric bike and ensures you are in control at all times.
Do I need a license?
No. Spencer Ivy electric bicycles are classed as standard bicycles. You do not need a license, insurance or MOT. It is also benefits from London Congestion Charge and parking fees exemption.
Who is it designed for?
Everyone and anyone. EU law states that riders should be over 14 years old.
How long does it take to recharge the battery?
An entirely empty battery charges to full in around five hours. Our electric bike batteries use lithium ion technology and can be topped up before the full discharge. A battery indicator on the battery and the control panel tells you how much battery power you have left.
How far will the battery last?
Up to 86 miles on a full charge depending on the battery you go for. The great benefit of a crank-driven motor is that you can ride the bike like a conventional bicycle without the electric assistance.
Can I use my Spencer Ivy bicycle in the rain?
Yes. They are designed for use in all weathers.
Can I carry a baby seat, panniers or tow a trailer?
Yes. Our electric bicycles come equipped with the Pletscher Easyfix carrier for load carrying. Ideal for panniers and the Pletscher child seat. Most bike trailer systems also work well.
Is it easy to service?
Spencer Ivy electric bicycles share the same parts as a conventional bicycle and will be able to be serviced in all cycle repair shops. The motor we use is maintenance free so you won't have to worry about looking after that, but if you do wish to have someone look over it, you can contact us directly and we can point you to your nearest service centre or have it collected.
Is there a warranty?
We provide a full two year warranty on the motor and battery system on all Spencer Ivy electric bicycles.
What are the legal requirements in the EU regarding electrically assisted pedal bicycles?
Within the EU the following points are the main legal requirements of an electrically assisted bicycle:
• The motor must not have a continuous motor rating of more than 250W output
• Power assisted speed must not exceed 25kph (15mph)
• The motor must stop when you stop pedaling
• The bicycle must have fully functioning pedals
• Riders must be 14 years old or more to ride legally on the road
